Dear users,
According to the official announcement from Zendesk, there will be a scheduled maintenance from July 26th to July 27th (UTC+8). During this maintenance period, the message receiving functionality of DOEX online chat and ticketing emails will be affected. You may experience difficulties in sending ticket messages and receiving responses. We encourage you to provide feedback through the official DOEX Telegram community, where our DOEX staff will respond promptly.
Please be aware that there will be a 5-minute interruption in message services during the following time periods:
| Date | Pod | Start Time | End Time |
| July 26 | 26 |
02:30 UTC / 19:30 PST (25th) |
03:00 UTC / 20:00 PST (25th) |
| July 26 | 13 |
05:00 UTC / 22:00 PST (25th) |
05:30 UTC / 22:30 PST (25th) |
| July 26 | 19 |
05:30 UTC / 22:30 PST (July 25) |
06:00 UTC / 23:00 PST (July 25) |
| July 26 | 27 |
06:00 UTC / 23:00 PST (July 25) |
06:30 UTC / 23:30 PST (July 25) |
| July 26 | 23 |
06:30 UTC / 23:30 PST (July 25) |
07:00 UTC / 00:00 PST |
| July 27 | 20 |
07:00 UTC / 00:00 PST |
07:30 UTC / 00:30 PST |
| July 26 | 15 |
07:30 UTC / 00:30 PST |
08:00 UTC / 01:00 PST |
| July 27 | 28 |
01:00 UTC / 18:00 PST (July 26) |
01:30 UTC / 18:30 PST (July 26) |
| July 27 | 18 |
01:30 UTC / 18:30 PST (July 26) |
02:00 UTC / 19:00 PST (July 26) |
| July 27 | 29 |
02:00 UTC / 19:00 PST (July 26) |
02:30 UTC / 19:30 PST (July 26) |
| July 27 | 17 |
02:30 UTC / 19:30 PST (July 26) |
03:00 UTC / 20:00 PST (July 26) |
| July 27 | 25 |
03:00 UTC / 20:00 PST (July 26) |
07:00 UTC / 00:00 PST |
Zendesk's internal system upgrade, aimed at strengthening event handling services and enhancing performance and security, is currently underway. We kindly request your patience during this period.
We sincerely appreciate your unwavering support and understanding.
Risk Advisory:
Digital assets are innovative investment products with significant price volatility. We urge you to judiciously assess your investment capabilities and exercise caution when making investment decisions.
DOEX Team
July 18th
Twitter：https://twitter.com/Doex888
Telegram: https://t.me/DoexOfficial888
YouTube：https://youtube.com/channel/UCsLBiU-tsyhzcFAf19lBZqQ
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